Return & Refund Policy
At Dasajwala Babukaka, customer satisfaction is our top priority. Please read the following terms carefully before requesting a return or refund.
Returns
Due to the nature of our products, we do not offer returns on instant food mix packets once delivered.
Please note:
- All instant mix food products are perishable and non-returnable.
- Returns are not accepted for reasons such as taste preference, change of mind, or incorrect ordering by the customer.
We recommend checking product details carefully before placing your order.
Damaged, Defective & Incorrect Items
Please inspect your order immediately upon delivery. If you receive a product that is:
- Damaged
- Defective
- Incorrect (wrong product delivered)
Kindly contact us within 24 hours of delivery at info@dasajwalababukaka.in with:
- Clear photos of the product
- Order ID / invoice details
Our team will review the issue and provide an appropriate resolution such as replacement or refund, depending on the case.
Exchange Policy
We do not offer direct exchanges for any products.
If an item is eligible due to damage or incorrect delivery, the issue will be resolved as per our verification process.
Refunds
If your claim is approved after verification:
- You will be notified via email or phone.
- The refund will be processed to your original payment method.
- Refunds are typically completed within 7 business days, subject to bank or payment gateway timelines.
